Connection failed to this cloud source (5-15)
Connection failed to this cloud source (5-15)
11-07-2018, 02:13 AM
(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:
Connection failed to this cloud source, please try again later or another one. (5-6)
or (5-14) , (5-4)
Hi Roffi
Sorry for your inconvenience. Can you offer us your MAC which you could find it in MFC> Settings> Information of device> Ethernet MAC
To protect your personal information, please send it to us by private message. If it is possible, can you offer us photos or a short video which can show your problem?
We will try to resolve your problem ASAP
Regards,
MFC Service
MFC_service
11-07-2018, 02:13 AM #2(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:
Connection failed to this cloud source, please try again later or another one. (5-6)
or (5-14) , (5-4)
Hi Roffi
Sorry for your inconvenience. Can you offer us your MAC which you could find it in MFC> Settings> Information of device> Ethernet MAC
To protect your personal information, please send it to us by private message. If it is possible, can you offer us photos or a short video which can show your problem?
We will try to resolve your problem ASAP
Regards,
MFC Service
11-07-2018, 06:52 AM
(11-07-2018, 02:13 AM)MFC_serviceHi, Will do. Thanks(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:
Connection failed to this cloud source, please try again later or another one. (5-6)
or (5-14) , (5-4)
Hi Roffi
Sorry for your inconvenience. Can you offer us your MAC which you could find it in MFC> Settings> Information of device> Ethernet MAC
To protect your personal information, please send it to us by private message. If it is possible, can you offer us photos or a short video which can show your problem?
We will try to resolve your problem ASAP
Regards,
MFC Service
Hi, Will do. Thanks
Edited 11-07-2018, 06:54 AM by Roofi.
(11-07-2018, 02:13 AM)MFC_serviceHi, Will do. Thanks(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:
Connection failed to this cloud source, please try again later or another one. (5-6)
or (5-14) , (5-4)
Hi Roffi
Sorry for your inconvenience. Can you offer us your MAC which you could find it in MFC> Settings> Information of device> Ethernet MAC
To protect your personal information, please send it to us by private message. If it is possible, can you offer us photos or a short video which can show your problem?
We will try to resolve your problem ASAP
Regards,
MFC Service
Hi, Will do. Thanks
11-10-2018, 06:15 PM
(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:
Connection failed to this cloud source, please try again later or another one. (5-6)
or (5-14) , (5-4)
I have the same problem
Was the problem fixed?
11-13-2018, 06:35 AM
(11-10-2018, 06:15 PM)Andrewm(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:
Connection failed to this cloud source, please try again later or another one. (5-6)
or (5-14) , (5-4)
I have the same problem
Was the problem fixed?
Hello Andrewm
Your problem may be caused by the internet speed is not good. Please check the speed of your internet.
MFC_service
11-13-2018, 06:35 AM #5(11-10-2018, 06:15 PM)Andrewm(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:
Connection failed to this cloud source, please try again later or another one. (5-6)
or (5-14) , (5-4)
I have the same problem
Was the problem fixed?
Hello Andrewm
Your problem may be caused by the internet speed is not good. Please check the speed of your internet.
11-17-2018, 08:17 PM
(11-13-2018, 06:35 AM)MFC_service(11-10-2018, 06:15 PM)Andrewm(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:
Connection failed to this cloud source, please try again later or another one. (5-6)
or (5-14) , (5-4)
I have the same problem
Was the problem fixed?
Hello Andrewm
Your problem may be caused by the internet speed is not good. Please check the speed of your internet.
Hello
I think I have same problem, Is there any mistaken that I have when I make MEGA account ?
And I think my internet speed was okay
Luqman Hakim
11-17-2018, 08:17 PM #6(11-13-2018, 06:35 AM)MFC_service(11-10-2018, 06:15 PM)Andrewm(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:
Connection failed to this cloud source, please try again later or another one. (5-6)
or (5-14) , (5-4)
I have the same problem
Was the problem fixed?
Hello Andrewm
Your problem may be caused by the internet speed is not good. Please check the speed of your internet.
Hello
I think I have same problem, Is there any mistaken that I have when I make MEGA account ?
And I think my internet speed was okay
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