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Connection failed to this cloud source (5-15) - Printable Version

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+--- Thread: Connection failed to this cloud source (5-15) (/showthread.php?tid=221)

Connection failed to this cloud source (5-15) - Roofi - 11-06-2018

I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:

Connection failed to this cloud source, please try again later or another one. (5-6)

or (5-14) , (5-4)

RE: Connection failed to this cloud source (5-15) - MFC_service - 11-07-2018

(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:

Connection failed to this cloud source, please try again later or another one. (5-6)

or (5-14) , (5-4)

Hi Roffi
Sorry for your inconvenience. Can you offer us your MAC which you could find it in MFC> Settings> Information of device> Ethernet MAC
To protect your personal information, please send it to us by private message. If it is possible, can you offer us photos or a short video which can show your problem?
We will try to resolve your problem ASAP
Regards,
MFC Service

RE: Connection failed to this cloud source (5-15) - Roofi - 11-07-2018

(11-07-2018, 02:13 AM)MFC_service
(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:

Connection failed to this cloud source, please try again later or another one. (5-6)

or (5-14) , (5-4)

Hi Roffi
Sorry for your inconvenience. Can you offer us your MAC which you could find it in MFC> Settings> Information of device> Ethernet MAC
To protect your personal information, please send it to us by private message. If it is possible, can you offer us photos or a short video which can show your problem?
We will try to resolve your problem ASAP
Regards,
MFC Service
Hi, Will do. Thanks
Hi, Will do. Thanks

RE: Connection failed to this cloud source (5-15) - Andrewm - 11-10-2018

(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:

Connection failed to this cloud source, please try again later or another one. (5-6)

or (5-14) , (5-4)

I have the same problem Huh
Was the problem fixed?

RE: Connection failed to this cloud source (5-15) - MFC_service - 11-13-2018

(11-10-2018, 06:15 PM)Andrewm
(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:

Connection failed to this cloud source, please try again later or another one. (5-6)

or (5-14) , (5-4)

I have the same problem Huh
Was the problem fixed?

Hello Andrewm
Your problem may be caused by the internet speed is not good. Please check the speed of your internet.

RE: Connection failed to this cloud source (5-15) - Luqman Hakim - 11-17-2018

(11-13-2018, 06:35 AM)MFC_service
(11-10-2018, 06:15 PM)Andrewm
(11-06-2018, 07:38 PM)Roofi I just upgraded to version 1.9.0 on my MXQ Pro 4K. Since the upgrade i am getting the following error message:

Connection failed to this cloud source, please try again later or another one. (5-6)

or (5-14) , (5-4)

I have the same problem Huh
Was the problem fixed?

Hello Andrewm
Your problem may be caused by the internet speed is not good. Please check the speed of your internet.

Hello
I think I have same problem, Is there any mistaken that I have when I make MEGA account ?
And I think my internet speed was okay