Image freezes

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Ygorrios
Account not Activated

1

03-12-2023, 06:04 PM

#1

Hi guys,

I'm having issue with the player. The audio is fine but the image freezes.

I have to return and play again several times.
I'm using version 3.1.0 on Firetv stick 4k max. I tried to clear the cache, delete the app, reset factory

But none of these actions solve my problem

Does anyone faced the same issue?
Thanks

MFC_service
Administrator

378

03-31-2023, 06:51 PM

#2

(03-12-2023, 06:04 PM)Ygorrios Hi guys,

I'm having issue with the player. The audio is fine but the image freezes.

I have to return and play again several times.
I'm using version 3.1.0 on Firetv stick 4k max. I tried to clear the cache, delete the app, reset factory

But none of these actions solve my problem

Does anyone faced the same issue?
Thanks

Hi,

Try the following:

1) Close the MFC APP and go to the device settings.

2) Click on Apps > My Family Cinema > Clear data.

xizhang
Posting Freak

50,350

11-17-2024, 02:40 PM

#3

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