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+--- Forum: General Support (https://myfamilycinema.help/forumdisplay.php?fid=4)
+--- Thread: Image freezes (/showthread.php?tid=524)
Image freezes - Ygorrios - 03-12-2023
Hi guys,
I'm having issue with the player. The audio is fine but the image freezes.
I have to return and play again several times.
I'm using version 3.1.0 on Firetv stick 4k max. I tried to clear the cache, delete the app, reset factory
But none of these actions solve my problem
Does anyone faced the same issue?
Thanks
RE: Image freezes - MFC_service - 03-31-2023
(03-12-2023, 06:04 PM)Ygorrios Hi guys,
I'm having issue with the player. The audio is fine but the image freezes.
I have to return and play again several times.
I'm using version 3.1.0 on Firetv stick 4k max. I tried to clear the cache, delete the app, reset factory
But none of these actions solve my problem
Does anyone faced the same issue?
Thanks
Hi,
Try the following:
1) Close the MFC APP and go to the device settings.
2) Click on Apps > My Family Cinema > Clear data.
RE: Image freezes - xizhang - 11-17-2024
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