My Family Cinema Support Forum Support General Support Service Status: Expired

Service Status: Expired

Service Status: Expired

 
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yuanyanti
Junior Member
2
12-03-2018, 02:44 PM
#1
Hello, I ordered an Android Box last 10/11/2018 (MX9 Pro 2GB Ram, 16gb ROM)
it came in with My Family Cinema app, and was supposed to expire for year 2020, i turned it on just now, 12/03/2018 and says that my plan Free Trial had expired last 11/10/2018. I still used the app until 12/02/2018. What is going on? 

ID : D1624035

I purchased my box from www.shopee.ph
yuanyanti
12-03-2018, 02:44 PM #1

Hello, I ordered an Android Box last 10/11/2018 (MX9 Pro 2GB Ram, 16gb ROM)
it came in with My Family Cinema app, and was supposed to expire for year 2020, i turned it on just now, 12/03/2018 and says that my plan Free Trial had expired last 11/10/2018. I still used the app until 12/02/2018. What is going on? 

ID : D1624035

I purchased my box from www.shopee.ph

lutherdiam
Junior Member
1
12-03-2018, 11:41 PM
#2
exactly the same sentiment here.same device and expiration would have been 2020 but suddenly expired when the update came.please sort out this problem.i really love your app.

also purchased at shopee
lutherdiam
12-03-2018, 11:41 PM #2

exactly the same sentiment here.same device and expiration would have been 2020 but suddenly expired when the update came.please sort out this problem.i really love your app.

also purchased at shopee

MFC_service
Administrator
378
12-04-2018, 02:09 AM
#3
(12-03-2018, 02:44 PM)yuanyanti Hello, I ordered an Android Box last 10/11/2018 (MX9 Pro 2GB Ram, 16gb ROM)
it came in with My Family Cinema app, and was supposed to expire for year 2020, i turned it on just now, 12/03/2018 and says that my plan Free Trial had expired last 11/10/2018. I still used the app until 12/02/2018. What is going on? 

ID : D1624035

I purchased my box from www.shopee.ph
Hello yuanyanti,
MFC offers up to 2 months free trial for this brand. For your situation, the free trial expired which means someone had used the free trial. You could go to our member site https://member.vmfc.io/login to choose a plan which you prefer.
MFC_service
12-04-2018, 02:09 AM #3

(12-03-2018, 02:44 PM)yuanyanti Hello, I ordered an Android Box last 10/11/2018 (MX9 Pro 2GB Ram, 16gb ROM)
it came in with My Family Cinema app, and was supposed to expire for year 2020, i turned it on just now, 12/03/2018 and says that my plan Free Trial had expired last 11/10/2018. I still used the app until 12/02/2018. What is going on? 

ID : D1624035

I purchased my box from www.shopee.ph
Hello yuanyanti,
MFC offers up to 2 months free trial for this brand. For your situation, the free trial expired which means someone had used the free trial. You could go to our member site https://member.vmfc.io/login to choose a plan which you prefer.

MFC_service
Administrator
378
12-04-2018, 02:13 AM
#4
(12-03-2018, 11:41 PM)lutherdiam exactly the same sentiment here.same device and expiration would have been 2020 but suddenly expired when the update came.please sort out this problem.i really love your app.

also purchased at shopee

Hi lutherdiam,
MFC offers 1 or 2 months free trial for MXQ band, please go to our member site https://member.vmfc.io/login to renew your service.
MFC_service
12-04-2018, 02:13 AM #4

(12-03-2018, 11:41 PM)lutherdiam exactly the same sentiment here.same device and expiration would have been 2020 but suddenly expired when the update came.please sort out this problem.i really love your app.

also purchased at shopee

Hi lutherdiam,
MFC offers 1 or 2 months free trial for MXQ band, please go to our member site https://member.vmfc.io/login to renew your service.

yuanyanti
Junior Member
2
12-05-2018, 02:20 PM
#5
(12-03-2018, 11:41 PM)lutherdiam exactly the same sentiment here.same device and expiration would have been 2020 but suddenly expired when the update came.please sort out this problem.i really love your app.

also purchased at shopee

The expiration date seems to be fake, maybe for marketing strategy. I would've convinced my friends to buy one but then this happend.  Confused meh
yuanyanti
12-05-2018, 02:20 PM #5

(12-03-2018, 11:41 PM)lutherdiam exactly the same sentiment here.same device and expiration would have been 2020 but suddenly expired when the update came.please sort out this problem.i really love your app.

also purchased at shopee

The expiration date seems to be fake, maybe for marketing strategy. I would've convinced my friends to buy one but then this happend.  Confused meh

MFC_service
Administrator
378
12-06-2018, 02:20 AM
#6
(12-05-2018, 02:20 PM)yuanyanti
(12-03-2018, 11:41 PM)lutherdiam exactly the same sentiment here.same device and expiration would have been 2020 but suddenly expired when the update came.please sort out this problem.i really love your app.

also purchased at shopee

The expiration date seems to be fake, maybe for marketing strategy. I would've convinced my friends to buy one but then this happend.  Confused meh
Hi yuanyanti, 
You could check the correct valid service period by entering MFC, click the avatar icon on the right upper corner on the home page of MFC.
MFC_service
12-06-2018, 02:20 AM #6

(12-05-2018, 02:20 PM)yuanyanti
(12-03-2018, 11:41 PM)lutherdiam exactly the same sentiment here.same device and expiration would have been 2020 but suddenly expired when the update came.please sort out this problem.i really love your app.

also purchased at shopee

The expiration date seems to be fake, maybe for marketing strategy. I would've convinced my friends to buy one but then this happend.  Confused meh
Hi yuanyanti, 
You could check the correct valid service period by entering MFC, click the avatar icon on the right upper corner on the home page of MFC.

JerryDoss
Account not Activated
4
12-16-2022, 02:50 PM
#7
Ok, thanks. I will do it. Do you need a service for lab reporting? I was searching for this service for my sister as well, and I came across this https://www.grabmyessay.com/essay-help this website and found it very helpful. You may become a very excellent lab reporting essay writer by seeking assistance from our website if you too want to write a lab reporting essay, and that too in an easy approach.
[quote pid="738" dateline="1544062811"]
You could check the correct valid service period by entering MFC, click the avatar icon on the right upper corner on the home page of MFC.
[/quote]
Edited 12-23-2022, 11:16 AM by JerryDoss.
JerryDoss
12-16-2022, 02:50 PM #7

Ok, thanks. I will do it. Do you need a service for lab reporting? I was searching for this service for my sister as well, and I came across this https://www.grabmyessay.com/essay-help this website and found it very helpful. You may become a very excellent lab reporting essay writer by seeking assistance from our website if you too want to write a lab reporting essay, and that too in an easy approach.
[quote pid="738" dateline="1544062811"]
You could check the correct valid service period by entering MFC, click the avatar icon on the right upper corner on the home page of MFC.
[/quote]

smithjohns
Junior Member
1
08-21-2024, 11:26 AM
#8
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smithjohns
08-21-2024, 11:26 AM #8

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Junior Member
1
09-09-2024, 06:49 AM
#9
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thetucosalamanca11
09-09-2024, 06:49 AM #9

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