No Service
No Service
For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.
I just upgraded to 1.9.1 but still same thing happens.
I run off a 10meg per sec line ADSL with a direct LAN connection to the router.
Please sort this out or refund my subscription and cancel my service
(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.
I just upgraded to 1.9.1 but still same thing happens.
I run off a 10meg per sec line ADSL with a direct LAN connection to the router.
Please sort this out or refund my subscription and cancel my service
(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.
I just upgraded to 1.9.1 but still same thing happens.
I run off a 10meg per sec line ADSL with a direct LAN connection to the router.
Please sort this out or refund my subscription and cancel my service
(11-19-2018, 06:05 AM)MFC_serviceID a81801c17ae1, MXQ Pro 4k(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.
I just upgraded to 1.9.1 but still same thing happens.
I run off a 10meg per sec line ADSL with a direct LAN connection to the router.
Please sort this out or refund my subscription and cancel my service
Hello braambf,
Please offer your MAC (MFC>Settings>Guide>Next>Device ID), the brand and the model of your box, we will try to resolve your problem as soon as possible.
(11-19-2018, 06:05 AM)MFC_serviceID a81801c17ae1, MXQ Pro 4k(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.
I just upgraded to 1.9.1 but still same thing happens.
I run off a 10meg per sec line ADSL with a direct LAN connection to the router.
Please sort this out or refund my subscription and cancel my service
Hello braambf,
Please offer your MAC (MFC>Settings>Guide>Next>Device ID), the brand and the model of your box, we will try to resolve your problem as soon as possible.
(11-19-2018, 06:56 PM)braambf(11-19-2018, 06:05 AM)MFC_serviceID a81801c17ae1, MXQ Pro 4k(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.
I just upgraded to 1.9.1 but still same thing happens.
I run off a 10meg per sec line ADSL with a direct LAN connection to the router.
Please sort this out or refund my subscription and cancel my service
Hello braambf,
Please offer your MAC (MFC>Settings>Guide>Next>Device ID), the brand and the model of your box, we will try to resolve your problem as soon as possible.
(11-19-2018, 06:56 PM)braambf(11-19-2018, 06:05 AM)MFC_serviceID a81801c17ae1, MXQ Pro 4k(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.
I just upgraded to 1.9.1 but still same thing happens.
I run off a 10meg per sec line ADSL with a direct LAN connection to the router.
Please sort this out or refund my subscription and cancel my service
Hello braambf,
Please offer your MAC (MFC>Settings>Guide>Next>Device ID), the brand and the model of your box, we will try to resolve your problem as soon as possible.
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