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braambf
Junior Member

11-16-2018, 07:35 PM

For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.

I just upgraded to 1.9.1 but still same thing happens.

I run off a 10meg per sec line ADSL with a direct LAN connection to the router.

Please sort this out or refund my subscription and cancel my service

Angry

braambf

11-16-2018, 07:35 PM #1

MFC_service
Administrator

378

11-19-2018, 06:05 AM

(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.

I just upgraded to 1.9.1 but still same thing happens.

I run off a 10meg per sec line ADSL with a direct LAN connection to the router.

Please sort this out or refund my subscription and cancel my service

Hello braambf,
Please offer your MAC (MFC>Settings>Guide>Next>Device ID), the brand and the model of your box, we will try to resolve your problem as soon as possible.

MFC_service

11-19-2018, 06:05 AM #2

(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.

I just upgraded to 1.9.1 but still same thing happens.

I run off a 10meg per sec line ADSL with a direct LAN connection to the router.

Please sort this out or refund my subscription and cancel my service

Hello braambf,
Please offer your MAC (MFC>Settings>Guide>Next>Device ID), the brand and the model of your box, we will try to resolve your problem as soon as possible.

braambf
Junior Member

11-19-2018, 06:56 PM

(11-19-2018, 06:05 AM)MFC_service
(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.

I just upgraded to 1.9.1 but still same thing happens.

I run off a 10meg per sec line ADSL with a direct LAN connection to the router.

Please sort this out or refund my subscription and cancel my service

Hello braambf,
Please offer your MAC (MFC>Settings>Guide>Next>Device ID), the brand and the model of your box, we will try to resolve your problem as soon as possible.

ID a81801c17ae1, MXQ Pro 4k

braambf

11-19-2018, 06:56 PM #3

(11-19-2018, 06:05 AM)MFC_service
(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.

I just upgraded to 1.9.1 but still same thing happens.

I run off a 10meg per sec line ADSL with a direct LAN connection to the router.

Please sort this out or refund my subscription and cancel my service

Hello braambf,
Please offer your MAC (MFC>Settings>Guide>Next>Device ID), the brand and the model of your box, we will try to resolve your problem as soon as possible.

ID a81801c17ae1, MXQ Pro 4k

MFC_service
Administrator

378

11-20-2018, 02:07 AM

(11-19-2018, 06:56 PM)braambf
(11-19-2018, 06:05 AM)MFC_service
(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.

I just upgraded to 1.9.1 but still same thing happens.

I run off a 10meg per sec line ADSL with a direct LAN connection to the router.

Please sort this out or refund my subscription and cancel my service

Hello braambf,
Please offer your MAC (MFC>Settings>Guide>Next>Device ID), the brand and the model of your box, we will try to resolve your problem as soon as possible.
ID a81801c17ae1, MXQ Pro 4k

Hi braambf,
We kindly recommend you to uninstall and reinstall MFC. You could download it from our official website (https://vmfc.io/mfc/download/), and reinstall it on your box.

MFC_service

11-20-2018, 02:07 AM #4

(11-19-2018, 06:56 PM)braambf
(11-19-2018, 06:05 AM)MFC_service
(11-16-2018, 07:35 PM)braambf For the past two weeks I am not able to watch anything. (Since the upgrade to 1.9.0)
I choose any movie, streaming starts but after 2 minutes the warning comes up that the app is not responding.

I just upgraded to 1.9.1 but still same thing happens.

I run off a 10meg per sec line ADSL with a direct LAN connection to the router.

Please sort this out or refund my subscription and cancel my service

Hello braambf,
Please offer your MAC (MFC>Settings>Guide>Next>Device ID), the brand and the model of your box, we will try to resolve your problem as soon as possible.
ID a81801c17ae1, MXQ Pro 4k

Hi braambf,
We kindly recommend you to uninstall and reinstall MFC. You could download it from our official website (https://vmfc.io/mfc/download/), and reinstall it on your box.

xizhang
Posting Freak

53,091

10-16-2024, 07:49 AM

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xizhang

10-16-2024, 07:49 AM #5

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