My Family Cinema Support Forum Support General Support This device is not allowed (100-6)

This device is not allowed (100-6)

This device is not allowed (100-6)

 
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Okkie73
Junior Member
4
01-26-2018, 03:07 PM
#1
Hi there,

Recently I've bought an Android box with MFC pre-installed. I loved the program and decided to become a paying member. Unfortunately the box I'd bought was very slow with other app's so I decided to buy a faster one and copy MFC to the new one. This was easily done, but when I try to login it says that my new device is not allowed (100-6).

Can someone please help me out?
Okkie73
01-26-2018, 03:07 PM #1

Hi there,

Recently I've bought an Android box with MFC pre-installed. I loved the program and decided to become a paying member. Unfortunately the box I'd bought was very slow with other app's so I decided to buy a faster one and copy MFC to the new one. This was easily done, but when I try to login it says that my new device is not allowed (100-6).

Can someone please help me out?

peejay7271
Junior Member
6
01-29-2018, 03:54 AM
#2
I believe the account is activated/synced with the MAC address of the device you activated the account with. MFC staff should be able to switch your account to a different MAC address with your account...hopefully..
peejay7271
01-29-2018, 03:54 AM #2

I believe the account is activated/synced with the MAC address of the device you activated the account with. MFC staff should be able to switch your account to a different MAC address with your account...hopefully..

MFC_service
Administrator
378
01-30-2018, 05:49 AM
#3
(01-26-2018, 03:07 PM)Okkie73 Hi there,

Recently I've bought an Android box with MFC pre-installed. I loved the program and decided to become a paying member. Unfortunately the box I'd bought was very slow with other app's so I decided to buy a faster one and copy MFC to the new one. This was easily done, but when I try to login it says that my new device is not allowed (100-6).

Can someone please help me out?

Hi, Okkie73
By now we only provide MFC App to our business partners. That is why you cannot use the service although you have already install the MFC app on your box(your device is not activated).
If we will launch MFC service to public users. We will make a notice and publish the guidance via website (vmfc.io).

Stay tuned.

MFC Service
MFC_service
01-30-2018, 05:49 AM #3

(01-26-2018, 03:07 PM)Okkie73 Hi there,

Recently I've bought an Android box with MFC pre-installed. I loved the program and decided to become a paying member. Unfortunately the box I'd bought was very slow with other app's so I decided to buy a faster one and copy MFC to the new one. This was easily done, but when I try to login it says that my new device is not allowed (100-6).

Can someone please help me out?

Hi, Okkie73
By now we only provide MFC App to our business partners. That is why you cannot use the service although you have already install the MFC app on your box(your device is not activated).
If we will launch MFC service to public users. We will make a notice and publish the guidance via website (vmfc.io).

Stay tuned.

MFC Service

xizhang
Posting Freak
53,140
10-08-2024, 01:22 AM
#4
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