Error 5-806 user play service is anomaly

My Family Cinema Support Forum Support General Support Error 5-806 user play service is anomaly

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Viniweb
Junior Member

05-22-2018, 11:33 PM

Please help me.

Link to image

https://ibb.co/eBq7T8

Viniweb

05-22-2018, 11:33 PM #1

[Image: eBq7T8] Please help me.

Link to image

https://ibb.co/eBq7T8

MFC_service
Administrator

378

05-23-2018, 10:12 AM

(05-22-2018, 11:33 PM)Viniweb Please help me.

Link to image

https://ibb.co/eBq7T8

Hi Viniweb

Sorry for your inconvenience. We need the mac address of your device to check, please send it to us by private.

MFC Service

Edited 05-23-2018, 10:17 AM by MFC_service.

MFC_service

05-23-2018, 10:12 AM #2

(05-22-2018, 11:33 PM)Viniweb Please help me.

Link to image

https://ibb.co/eBq7T8

Hi Viniweb

Sorry for your inconvenience. We need the mac address of your device to check, please send it to us by private.

MFC Service

Viniweb
Junior Member

05-24-2018, 10:57 AM

Tks already sent

Viniweb

05-24-2018, 10:57 AM #3

Tks already sent

MFC_service
Administrator

378

05-25-2018, 08:58 AM

(05-24-2018, 10:57 AM)Viniweb Tks already sent

Hi, Viniweb. We have restored your data according to the information you provided to us. Please check.
Thanks for your patience.

MFC Service

MFC_service

05-25-2018, 08:58 AM #4

(05-24-2018, 10:57 AM)Viniweb Tks already sent

Hi, Viniweb. We have restored your data according to the information you provided to us. Please check.
Thanks for your patience.

MFC Service

rolamas
Junior Member

08-31-2018, 10:47 PM

Hi, I have the same problem. Can you help me?

rolamas

08-31-2018, 10:47 PM #5

Hi, I have the same problem. Can you help me?

MFC_service
Administrator

378

09-03-2018, 12:47 AM

(08-31-2018, 10:47 PM)rolamas Hi, I have the same problem. Can you help me?

Hi rolamas,

What problem did you meet? We are glad you are here.

MFC_service

09-03-2018, 12:47 AM #6

(08-31-2018, 10:47 PM)rolamas Hi, I have the same problem. Can you help me?

Hi rolamas,

What problem did you meet? We are glad you are here.

rolamas
Junior Member

09-06-2018, 12:49 AM

(09-03-2018, 12:47 AM)MFC_service
(08-31-2018, 10:47 PM)rolamas Hi, I have the same problem. Can you help me?

Hi rolamas,

What problem did you meet? We are glad you are here.

Hi,
When I press "play" it shows the message " User play service is anomaly(5-806)" and the movie does not stars

rolamas

09-06-2018, 12:49 AM #7

(09-03-2018, 12:47 AM)MFC_service
(08-31-2018, 10:47 PM)rolamas Hi, I have the same problem. Can you help me?

Hi rolamas,

What problem did you meet? We are glad you are here.

Hi,
When I press "play" it shows the message " User play service is anomaly(5-806)" and the movie does not stars

Bronk
Junior Member

02-02-2019, 01:04 AM

Good night! I have a btv-x and My Family is with error (5-806) can you help me?

Bronk

02-02-2019, 01:04 AM #8

Good night! I have a btv-x and My Family is with error (5-806) can you help me?

MFC_service
Administrator

378

02-13-2019, 08:20 AM

(02-02-2019, 01:04 AM)Bronk Good night! I have a btv-x and My Family is with error (5-806) can you help me?

Hello Bronk,

We are sorry for your inconvenience. Could you please provide your mac address and account to us by private(support@myfamilycinema.com). We will resolve this problem ASAP.
Thanks for your support. If you have any other problem, please feel free to contact us.

MFC service

MFC_service

02-13-2019, 08:20 AM #9

(02-02-2019, 01:04 AM)Bronk Good night! I have a btv-x and My Family is with error (5-806) can you help me?

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