Duo semestral subscription not working on 2 devices
Duo semestral subscription not working on 2 devices
12-04-2024, 10:44 AM
I paid for a semestral duo subscription on the 8 Nov 2024. One of the promotions offered at the time.
I am unable to watch My family cinema on both devices simultaneously.
Two different profiles on 2 different tv boxes but the minute I log into 1, it says too many devices, log one out but I paid for 2 devices. I need both devices to be logged in and watch our favourite movies but have been unable since i paid the subscription.
Please help - I am desperate.
Tried 13 times per email to support but received no assistance
Charmaine Hills
12-04-2024, 10:44 AM #1Good day
I paid for a semestral duo subscription on the 8 Nov 2024. One of the promotions offered at the time.
I am unable to watch My family cinema on both devices simultaneously.
Two different profiles on 2 different tv boxes but the minute I log into 1, it says too many devices, log one out but I paid for 2 devices. I need both devices to be logged in and watch our favourite movies but have been unable since i paid the subscription.
Please help - I am desperate.
Tried 13 times per email to support but received no assistance
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