My Family Cinema Support Forum Support General Support Battling to add a 3 subscription to my current 2

Battling to add a 3 subscription to my current 2

Battling to add a 3 subscription to my current 2

 
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Niven Arendse
Account not Activated
1
11-11-2023, 04:26 PM
#1
I have 2 subscription that is linked and i would like to take out a 3 one. Can someone assist me.
Niven Arendse
11-11-2023, 04:26 PM #1

I have 2 subscription that is linked and i would like to take out a 3 one. Can someone assist me.

MFC_service
Administrator
378
11-23-2023, 04:37 PM
#2
(11-11-2023, 04:26 PM)Niven Arendse I have 2 subscription that is linked and i would like to take out a 3 one. Can someone assist me.

Hi there! You can choose which device you want to "kick out" of your current duo plan by logging into the third device. As soon as you log in, the app should show you the other two devices connected, then you just have to choose one right then and it will log out of it.

Let us know if you have any more questions!
MFC_service
11-23-2023, 04:37 PM #2

(11-11-2023, 04:26 PM)Niven Arendse I have 2 subscription that is linked and i would like to take out a 3 one. Can someone assist me.

Hi there! You can choose which device you want to "kick out" of your current duo plan by logging into the third device. As soon as you log in, the app should show you the other two devices connected, then you just have to choose one right then and it will log out of it.

Let us know if you have any more questions!

 
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