My Family Cinema Support Forum Support General Support The QR CODE of the My Family Cinema application is not connecting

The QR CODE of the My Family Cinema application is not connecting

The QR CODE of the My Family Cinema application is not connecting

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viniciusleao27
Junior Member
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06-10-2019, 03:30 PM
#1
The QR CODE of the My Family Cinema application is not connecting on my android phone Samsung Galaxy Note 8
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viniciusleao27
06-10-2019, 03:30 PM #1

The QR CODE of the My Family Cinema application is not connecting on my android phone Samsung Galaxy Note 8

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Angular
Junior Member
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1
06-11-2019, 10:24 PM
#2
Mine as well.
The QRCode scanner from Android app 1.3.0 can't read it.
I have a Samsung S9+.
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Angular
06-11-2019, 10:24 PM #2

Mine as well.
The QRCode scanner from Android app 1.3.0 can't read it.
I have a Samsung S9+.

Reply
Reply
MFC_service
Administrator
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378
06-25-2019, 06:26 AM
#3
(06-10-2019, 03:30 PM)viniciusleao27 The QR CODE of the My Family Cinema application is not connecting on my android phone Samsung Galaxy Note 8

Hi viniciusleao27,

Thanks so much for your detailed information. 

For the QR code case, we did a system optimization on this issue last week, and it helpd us increase the success rate of scanning significantly.

You can try it  right now and enjoy MFC's service. 

Thanks for you support!

MFC service.
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MFC_service
06-25-2019, 06:26 AM #3

(06-10-2019, 03:30 PM)viniciusleao27 The QR CODE of the My Family Cinema application is not connecting on my android phone Samsung Galaxy Note 8

Hi viniciusleao27,

Thanks so much for your detailed information. 

For the QR code case, we did a system optimization on this issue last week, and it helpd us increase the success rate of scanning significantly.

You can try it  right now and enjoy MFC's service. 

Thanks for you support!

MFC service.

Reply
Reply
MFC_service
Administrator
Find
378
06-25-2019, 06:26 AM
#4
(06-11-2019, 10:24 PM)Angular Mine as well.
The QRCode scanner from Android app 1.3.0 can't read it.
I have a Samsung S9+.

Hi Angular,

Sorry for the inconvenient. 

For QR code case, we did an optimize last week and this problem has been fixed apparently.

You can check it right now, please feel free to contact us if you still have any question.

Thanks for your support!

MFC service
Reply
Reply
MFC_service
06-25-2019, 06:26 AM #4

(06-11-2019, 10:24 PM)Angular Mine as well.
The QRCode scanner from Android app 1.3.0 can't read it.
I have a Samsung S9+.

Hi Angular,

Sorry for the inconvenient. 

For QR code case, we did an optimize last week and this problem has been fixed apparently.

You can check it right now, please feel free to contact us if you still have any question.

Thanks for your support!

MFC service

Reply
Reply
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