+- My Family Cinema Support Forum (https://myfamilycinema.help)
+-- Forum: Support (https://myfamilycinema.help/forumdisplay.php?fid=3)
+--- Forum: General Support (https://myfamilycinema.help/forumdisplay.php?fid=4)
+--- Thread: Trouble purchasing plan (/showthread.php?tid=398119)
Trouble purchasing plan - noname23cruiser - 03-13-2025
Anybody else having trouble purchasing a subscription plan from Australia and paying by credit card? I’ve tried multiple times over a period of months and I get a message and email saying “Your MFC payment failed, please try again.” Can anyone explain why this is happening or a fix. I’ve tried a couple of times to contact MFC through their contact page and through their support email address without success.
RE: Trouble purchasing plan - zirkiaventer5 - 03-13-2025
when you put in your details to pay your plan you will see there is a prompt underneath your payment pending, it says Pay Now. Press on that follow through on the prompts and there you go. Hopefully it helps