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+--- Forum: General Support (https://myfamilycinema.help/forumdisplay.php?fid=4)
+--- Thread: Payment in ZAR currency (/showthread.php?tid=748)
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Payment in ZAR currency - SharonSA - 07-27-2024
Please can somebody tell me how I can pay my subscription in South Africa. I have been with MFC for many years and only now encountering problems and I have tried every way of communication possible and still getting help.
RE: Payment in ZAR currency - allynam@gmail - 07-27-2024
Also having the same issue
No zar currency to renew
RE: Payment in ZAR currency - m.delima - 07-27-2024
Also having the same issue. When making a payment the website makes provision for various currencies. Does anyone know whether it is possible to use the e wallet option when selecting one of the other listed currencies?
[quote pid="1825" dateline="1722110234"]
Also having the same issue
No zar currency to renew
[/quote]
RE: Payment in ZAR currency - Evan - 07-28-2024
I'm having the same issue
RE: Payment in ZAR currency - ltmogotsi - 07-28-2024
Has anyone got any help with the South African subscription renewal?
RE: Payment in ZAR currency - apophis_82 - 07-29-2024
it's time to move to waka tv. maybe if they see this they will resolve the issue, or kick me.
RE: Payment in ZAR currency - KOOLSTOOF - 07-29-2024
I have the same problem and received this message from MFC
"Hi,
Thank you for contacting us. This is an automated e-mail created to explain the recent changes on our membersite.
Due to an ongoing optimization in our payment system, the following currencies are currently not available:
ZAR (South Africa)
KES (Kenya)
NGN (Nigeria)
USD (all countries that didn’t have their local currency)
Additionally, the PHP (Philippines) currency currently only accepts GCash as a payment method.
We are working tirelessly to complete the optimization as soon as possible.
However, since that might take some time, we are offering some time of free My Family Cinema service to each of the users that are expired or about to expire. Please check if you already received it by accessing the “My Account” menu of the app!
If you haven’t yet received free days of service but your plan will expire, is your first purchase or expired within the next few weeks, please click on the button below and fill up the form so we can check what happened and add the days to your account. Please note that the process might take up to 48 hours.
Click here to receive free MFC service
If you’re contacting us regarding a different query, please answer to this e-mail with details on what it is so our Customer Service team can help you out.
Thank you for your patience and understanding.
Best regards,
? My Family Cinema Team ?
YouTube
Website
www.myfamilycinema.com, 12/F San Toi Building No.137-139, Connaught Rd, Central HK
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RE: Payment in ZAR currency - vickykotze - 07-29-2024
(07-27-2024, 01:38 PM)SharonSA Please can somebody tell me how I can pay my subscription in South Africa. I have been with MFC for many years and only now encountering problems and I have tried every way of communication possible and still getting help.
Hi Sharon I have been all over I am also struggling doesn't seem if any one has the answer how to pay our ZAR subscriptions
RE: Payment in ZAR currency - Damian - 07-29-2024
My plan has expired already. i have tried to pay but the south african currency is not available
What can one do to solve this problem
RE: Payment in ZAR currency - vanessatimm430 - 07-29-2024
Hi Still no payment method in sight. Any idea when this will be sorted.
We have been subscribers for a while now.....