Payment in ZAR currency
Payment in ZAR currency
[quote pid="1825" dateline="1722110234"]
Also having the same issue
No zar currency to renew
[/quote]
Also having the same issue. When making a payment the website makes provision for various currencies. Does anyone know whether it is possible to use the e wallet option when selecting one of the other listed currencies?
[quote pid="1825" dateline="1722110234"]
Also having the same issue
No zar currency to renew
[/quote]
apophis_82
07-29-2024, 05:55 AM #6it's time to move to waka tv. maybe if they see this they will resolve the issue, or kick me.
"Hi,
Thank you for contacting us. This is an automated e-mail created to explain the recent changes on our membersite.
Due to an ongoing optimization in our payment system, the following currencies are currently not available:
ZAR (South Africa)
KES (Kenya)
NGN (Nigeria)
USD (all countries that didn’t have their local currency)
Additionally, the PHP (Philippines) currency currently only accepts GCash as a payment method.
We are working tirelessly to complete the optimization as soon as possible.
However, since that might take some time, we are offering some time of free My Family Cinema service to each of the users that are expired or about to expire. Please check if you already received it by accessing the “My Account” menu of the app!
If you haven’t yet received free days of service but your plan will expire, is your first purchase or expired within the next few weeks, please click on the button below and fill up the form so we can check what happened and add the days to your account. Please note that the process might take up to 48 hours.
Click here to receive free MFC service
If you’re contacting us regarding a different query, please answer to this e-mail with details on what it is so our Customer Service team can help you out.
Thank you for your patience and understanding.
Best regards,
? My Family Cinema Team ?
YouTube
Website
www.myfamilycinema.com, 12/F San Toi Building No.137-139, Connaught Rd, Central HK
Unsubscribe Manage preferences"
I have the same problem and received this message from MFC
"Hi,
Thank you for contacting us. This is an automated e-mail created to explain the recent changes on our membersite.
Due to an ongoing optimization in our payment system, the following currencies are currently not available:
ZAR (South Africa)
KES (Kenya)
NGN (Nigeria)
USD (all countries that didn’t have their local currency)
Additionally, the PHP (Philippines) currency currently only accepts GCash as a payment method.
We are working tirelessly to complete the optimization as soon as possible.
However, since that might take some time, we are offering some time of free My Family Cinema service to each of the users that are expired or about to expire. Please check if you already received it by accessing the “My Account” menu of the app!
If you haven’t yet received free days of service but your plan will expire, is your first purchase or expired within the next few weeks, please click on the button below and fill up the form so we can check what happened and add the days to your account. Please note that the process might take up to 48 hours.
Click here to receive free MFC service
If you’re contacting us regarding a different query, please answer to this e-mail with details on what it is so our Customer Service team can help you out.
Thank you for your patience and understanding.
Best regards,
? My Family Cinema Team ?
Instagram
Facebook
YouTube
Website
www.myfamilycinema.com, 12/F San Toi Building No.137-139, Connaught Rd, Central HK
Unsubscribe Manage preferences"
(07-27-2024, 01:38 PM)SharonSA Please can somebody tell me how I can pay my subscription in South Africa. I have been with MFC for many years and only now encountering problems and I have tried every way of communication possible and still getting help.
Hi Sharon I have been all over I am also struggling doesn't seem if any one has the answer how to pay our ZAR subscriptions
vickykotze
07-29-2024, 10:18 AM #8(07-27-2024, 01:38 PM)SharonSA Please can somebody tell me how I can pay my subscription in South Africa. I have been with MFC for many years and only now encountering problems and I have tried every way of communication possible and still getting help.
Hi Sharon I have been all over I am also struggling doesn't seem if any one has the answer how to pay our ZAR subscriptions
We have been subscribers for a while now.....
vanessatimm430
07-29-2024, 05:25 PM #10Hi Still no payment method in sight. Any idea when this will be sorted.
We have been subscribers for a while now.....
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