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3-month free access lost after linked account

3-month free access lost after linked account

 
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User Redone
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12-19-2023, 02:49 AM
#1
Hello.
I bought an official Redplay device, a Reone Max, and when using the "my family cinema" a message appeared saying "link your account and get 3 more days".

When I linked my account, my 3-month free access was immediately reset.

How do I restore my factory settings?

*Note: I bought the device yesterday, it hadn't even been used for 24 hours.

Grateful;

Andre
User Redone
12-19-2023, 02:49 AM #1

Hello.
I bought an official Redplay device, a Reone Max, and when using the "my family cinema" a message appeared saying "link your account and get 3 more days".

When I linked my account, my 3-month free access was immediately reset.

How do I restore my factory settings?

*Note: I bought the device yesterday, it hadn't even been used for 24 hours.

Grateful;

Andre

 
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