My Family Cinema Support Forum Support General Support Stucked on downloading

Stucked on downloading

Stucked on downloading

 
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andrewcass
Account not Activated
1
03-25-2023, 11:21 AM
#1
My MFC is working fine (login, movie mosaic), but if i try to view a video it stucks on the 'downloading' message. The video don't stream. It's happening since the 24/03/2023
Edited 03-26-2023, 12:21 PM by andrewcass.
andrewcass
03-25-2023, 11:21 AM #1

My MFC is working fine (login, movie mosaic), but if i try to view a video it stucks on the 'downloading' message. The video don't stream. It's happening since the 24/03/2023

sandrolocal
Account not Activated
1
03-27-2023, 08:46 PM
#2
also have this issue after upgrading to the new version of the app cloud stoped working
sandrolocal
03-27-2023, 08:46 PM #2

also have this issue after upgrading to the new version of the app cloud stoped working

MFC_service
Administrator
378
03-31-2023, 06:48 PM
#3
(03-27-2023, 08:46 PM)sandrolocal
also have this issue after upgrading to the new version of the app cloud stoped working
Hi, Try the following:

Delete app data:
- Close the app and go to device settings.
- Go to Applications > My Family Cinema > Clear data.
MFC_service
03-31-2023, 06:48 PM #3

(03-27-2023, 08:46 PM)sandrolocal
also have this issue after upgrading to the new version of the app cloud stoped working
Hi, Try the following:

Delete app data:
- Close the app and go to device settings.
- Go to Applications > My Family Cinema > Clear data.

 
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