subtitle bug

My Family Cinema Support Forum Support General Support subtitle bug

subtitle bug

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fabianob
Junior Member

09-07-2019, 12:55 AM

Being in the app, a subtittle works good, but when minimize and return to app, the subtitle freezes and i need reopen the same video for works back.

Edited 09-07-2019, 12:57 AM by fabianob.

fabianob

09-07-2019, 12:55 AM #1

Being in the app, a subtittle works good, but when minimize and return to app, the subtitle freezes and i need reopen the same video for works back.

MFC_service
Administrator

378

09-16-2019, 06:57 AM

(09-07-2019, 12:55 AM)fabianob Being in the app, a subtittle works good, but when minimize and return to app, the subtitle freezes and i need reopen the same video for works back.

Hi, fabianob.

Thank you so much for choosing our MFC service.

Could you please provide us more details about this case? like the version of MFC mobile app, your mobile phone's model, etc...

It would help us a lot to investigate the root cause.

Best regards,

MFC Service.

MFC_service

09-16-2019, 06:57 AM #2

(09-07-2019, 12:55 AM)fabianob Being in the app, a subtittle works good, but when minimize and return to app, the subtitle freezes and i need reopen the same video for works back.

fabianob
Junior Member

09-16-2019, 08:18 AM

Hello,
Lasted version realease avoid MFC mobile app and i tested with android 8.0 and 9.0.

If needs, i can make a video.

Thanks.

fabianob

09-16-2019, 08:18 AM #3

Hello,
Lasted version realease avoid MFC mobile app and i tested with android 8.0 and 9.0.

If needs, i can make a video.

Thanks.

MFC_service
Administrator

378

09-26-2019, 07:43 AM

(09-16-2019, 08:18 AM)fabianob Hello,
Lasted version realease avoid MFC mobile app and i tested with android 8.0 and 9.0.

If needs, i can make a video.

Thanks.

Hi, fabianob

We are really apreciate your suggestion, for this problem, our R&D engineer has made some optimizations to solve it in the new version.

The latest version (1.5.0) of MFC Mobile App will be released soon in this week.

We expect you will enjoy it.

Best regards,

MFC Service.

MFC_service

09-26-2019, 07:43 AM #4

(09-16-2019, 08:18 AM)fabianob Hello,
Lasted version realease avoid MFC mobile app and i tested with android 8.0 and 9.0.

If needs, i can make a video.

Thanks.

fabianob
Junior Member

09-27-2019, 10:56 AM

Hi, MFC Service

All right now. Really worked. I apreciate your availability.

Thanks!

fabianob

09-27-2019, 10:56 AM #5

Hi, MFC Service

All right now. Really worked. I apreciate your availability.

Thanks!

xizhang
Posting Freak

51,765

11-06-2024, 03:05 PM

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xizhang

11-06-2024, 03:05 PM #6

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