Google TV Streamer
Google TV Streamer
I purchased a new Google TV Streamer box and side loaded the MyFamilyCinema app on it. When I try to watch a tv show or movie, I only get audio from what I am watching (and subtitles) but no video. On older Google TV units where I have side loaded the app it has worked fine and continues to work fine on my two other accounts. But I cannot get it to work on the newer Google TV Streamer. One main difference is I run the Google TV Streambox on Ethernet vs wifi, but that is one of the reasons I purchased it. When I have tried it on wifi i get the same issue.
Can anyone help? Is it due to display settings? The new Google TV Streamer does support things like Dolby Vision and HDR10, HDR10+ and HLG.
Hi,
I purchased a new Google TV Streamer box and side loaded the MyFamilyCinema app on it. When I try to watch a tv show or movie, I only get audio from what I am watching (and subtitles) but no video. On older Google TV units where I have side loaded the app it has worked fine and continues to work fine on my two other accounts. But I cannot get it to work on the newer Google TV Streamer. One main difference is I run the Google TV Streambox on Ethernet vs wifi, but that is one of the reasons I purchased it. When I have tried it on wifi i get the same issue.
Can anyone help? Is it due to display settings? The new Google TV Streamer does support things like Dolby Vision and HDR10, HDR10+ and HLG.
(02-02-2025, 05:34 AM)Settace Hi,
I purchased a new Google TV Streamer box and side loaded the MyFamilyCinema app on it. When I try to watch a tv show or movie, I only get audio from what I am watching (and subtitles) but no video. On older Google TV units where I have side loaded the app it has worked fine and continues to work fine on my two other accounts. But I cannot get it to work on the newer Google TV Streamer. One main difference is I run the Google TV Streambox on Ethernet vs wifi, but that is one of the reasons I purchased it. When I have tried it on wifi i get the same issue.
Can anyone help? Is it due to display settings? The new Google TV Streamer does support things like Dolby Vision and HDR10, HDR10+ and HLG.
I got the same problem, still waiting for an update :/
juapecanga
02-10-2025, 11:33 PM #4(02-02-2025, 05:34 AM)Settace Hi,
I purchased a new Google TV Streamer box and side loaded the MyFamilyCinema app on it. When I try to watch a tv show or movie, I only get audio from what I am watching (and subtitles) but no video. On older Google TV units where I have side loaded the app it has worked fine and continues to work fine on my two other accounts. But I cannot get it to work on the newer Google TV Streamer. One main difference is I run the Google TV Streambox on Ethernet vs wifi, but that is one of the reasons I purchased it. When I have tried it on wifi i get the same issue.
Can anyone help? Is it due to display settings? The new Google TV Streamer does support things like Dolby Vision and HDR10, HDR10+ and HLG.
I got the same problem, still waiting for an update :/
(02-11-2025, 11:20 PM)Settace So strange because it works fine on the old Google TV's.
That’s right. It works fine on the old Google TV Chromecast 4K, but I get the same black screen with audio on the new Google TV Streamer 4K. It’s clearly a problem with the app on the newer device.
The MyFamilyCinema team hasn’t acknowledged the issue yet and neither has offered a way forward to have the issue resolved.
fabiohemylio
02-16-2025, 06:29 AM #6(02-11-2025, 11:20 PM)Settace So strange because it works fine on the old Google TV's.
That’s right. It works fine on the old Google TV Chromecast 4K, but I get the same black screen with audio on the new Google TV Streamer 4K. It’s clearly a problem with the app on the newer device.
The MyFamilyCinema team hasn’t acknowledged the issue yet and neither has offered a way forward to have the issue resolved.
fabiohemylio
02-19-2025, 09:04 PM #8Good question. And even if they read they are not of much help in getting this problem solved.
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