My Family Cinema Support Forum Support General Support Annual plan paid but the system did not recognize

Annual plan paid but the system did not recognize

Annual plan paid but the system did not recognize

 
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WallaceMenezes
Junior Member
1
08-26-2018, 09:32 PM
#1
I made the payment through the credit card through the PayU and the transaction was approved, and the discounted amount of my card, however in the MFC panel it appears that the payment failed.

What do I do? 


Olá Wallace M Serrador,

A transação 5c5adca8-c8d1-4a3e-ab49-4b261265db71 no site Digital River GmbH , foi Aprovada.


Detalhes da operação

 
Descrição
DRI*WWW.SHAREIT.INFO order 570908483
 
Referência
7275010063
 
Valor
111.28
 
Meio de pagamento
MASTERCARD
 
Forma de Pagamento
MASTERCARD
 
Data
2018-08-26 16:16:47

 
 
 
[Image: info-icon.png]
Se você tiver dúvidas ou preocupações, por favor entre em contato com:
➤ Telefone: 952-225-3762
➤ E-mail: support-por@shareit.com
WallaceMenezes
08-26-2018, 09:32 PM #1

I made the payment through the credit card through the PayU and the transaction was approved, and the discounted amount of my card, however in the MFC panel it appears that the payment failed.

What do I do? 


Olá Wallace M Serrador,

A transação 5c5adca8-c8d1-4a3e-ab49-4b261265db71 no site Digital River GmbH , foi Aprovada.


Detalhes da operação

 
Descrição
DRI*WWW.SHAREIT.INFO order 570908483
 
Referência
7275010063
 
Valor
111.28
 
Meio de pagamento
MASTERCARD
 
Forma de Pagamento
MASTERCARD
 
Data
2018-08-26 16:16:47

 
 
 
[Image: info-icon.png]
Se você tiver dúvidas ou preocupações, por favor entre em contato com:
➤ Telefone: 952-225-3762
➤ E-mail: support-por@shareit.com

MFC_service
Administrator
378
08-27-2018, 01:57 AM
#2
Hi WallaceMenezes,

We had checked your order and found that the payment result is a delay, it cost someday to transfer your payment, we will pay attention to your payment. Please don't pay another time before payment received successfully. Thanks!
MFC_service
08-27-2018, 01:57 AM #2

Hi WallaceMenezes,

We had checked your order and found that the payment result is a delay, it cost someday to transfer your payment, we will pay attention to your payment. Please don't pay another time before payment received successfully. Thanks!

MarioCesar
Junior Member
1
09-13-2018, 01:06 AM
#3
(08-27-2018, 01:57 AM)MFC_service Hi WallaceMenezes,

We had checked your order and found that the payment result is a delay, it cost someday to transfer your payment, we will pay attention to your payment. Please don't pay another time before payment received successfull  
The same thing is also happening to me, I've made the payment and somehow it does not work for me.  Olá JUAN DIEGO F ABREU,

A transação a784db33-740b-44e0-a026-88ccc8db05ca no site Digital River GmbH , foi Aprovada.
 
Detalhes da operação

 
Descrição

DRI*WWW.SHAREIT.INFO order 572697073
 
Referência

7365570153
 
Valor

111.74
 
Meio de pagamento

AMEX
 
Forma de Pagamento

AMEX
 
Data

2018-09-12 19:35:51
MarioCesar
09-13-2018, 01:06 AM #3

(08-27-2018, 01:57 AM)MFC_service Hi WallaceMenezes,

We had checked your order and found that the payment result is a delay, it cost someday to transfer your payment, we will pay attention to your payment. Please don't pay another time before payment received successfull  
The same thing is also happening to me, I've made the payment and somehow it does not work for me.  Olá JUAN DIEGO F ABREU,

A transação a784db33-740b-44e0-a026-88ccc8db05ca no site Digital River GmbH , foi Aprovada.
 
Detalhes da operação

 
Descrição

DRI*WWW.SHAREIT.INFO order 572697073
 
Referência

7365570153
 
Valor

111.74
 
Meio de pagamento

AMEX
 
Forma de Pagamento

AMEX
 
Data

2018-09-12 19:35:51

MFC_service
Administrator
378
09-17-2018, 02:14 AM
#4
(09-13-2018, 01:06 AM)MarioCesar
(08-27-2018, 01:57 AM)MFC_service Hi WallaceMenezes,

We had checked your order and found that the payment result is a delay, it cost someday to transfer your payment, we will pay attention to your payment. Please don't pay another time before payment received successfull  
The same thing is also happening to me, I've made the payment and somehow it does not work for me.  Olá JUAN DIEGO F ABREU,

A transação a784db33-740b-44e0-a026-88ccc8db05ca no site Digital River GmbH , foi Aprovada.
 
Detalhes da operação

 
Descrição

DRI*WWW.SHAREIT.INFO order 572697073
 
Referência

7365570153
 
Valor

111.74
 
Meio de pagamento

AMEX
 
Forma de Pagamento

AMEX
 
Data

2018-09-12 19:35:51

Hi, MarioCesar
The orders paid by PayU may be delayed sometimes. We found your order status is success now, please check.
Thanks for your subscription

MFC Service
MFC_service
09-17-2018, 02:14 AM #4

(09-13-2018, 01:06 AM)MarioCesar
(08-27-2018, 01:57 AM)MFC_service Hi WallaceMenezes,

We had checked your order and found that the payment result is a delay, it cost someday to transfer your payment, we will pay attention to your payment. Please don't pay another time before payment received successfull  
The same thing is also happening to me, I've made the payment and somehow it does not work for me.  Olá JUAN DIEGO F ABREU,

A transação a784db33-740b-44e0-a026-88ccc8db05ca no site Digital River GmbH , foi Aprovada.
 
Detalhes da operação

 
Descrição

DRI*WWW.SHAREIT.INFO order 572697073
 
Referência

7365570153
 
Valor

111.74
 
Meio de pagamento

AMEX
 
Forma de Pagamento

AMEX
 
Data

2018-09-12 19:35:51

Hi, MarioCesar
The orders paid by PayU may be delayed sometimes. We found your order status is success now, please check.
Thanks for your subscription

MFC Service

 
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