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sadol1982
Junior Member
1
03-26-2019, 01:10 AM
#1
I paid the Basic Yearly subscription of my family cinema, the amount was charged to my credit card but the service is not available to me.

Invoice ID: IV10097947
e-mail: sadol1982@gmail.com
sadol1982
03-26-2019, 01:10 AM #1

I paid the Basic Yearly subscription of my family cinema, the amount was charged to my credit card but the service is not available to me.

Invoice ID: IV10097947
e-mail: sadol1982@gmail.com

MFC_service
Administrator
378
03-27-2019, 07:28 AM
#2
(03-26-2019, 01:10 AM)sadol1982 I paid the Basic Yearly subscription of my family cinema, the amount was charged to my credit card but the service is not available to me.

Invoice ID: IV10097947
e-mail: sadol1982@gmail.com

Hello sadol1982,

We have checked the invoice ID and email account, the status of this order is successful on MFC system. The situation you have met is due to a payment agency confirmation delayed. Can you enjoy MFC normally now?  If you still have the problem with order or account, please feel free to contact us.
Thanks for your support.

MFC service
MFC_service
03-27-2019, 07:28 AM #2

(03-26-2019, 01:10 AM)sadol1982 I paid the Basic Yearly subscription of my family cinema, the amount was charged to my credit card but the service is not available to me.

Invoice ID: IV10097947
e-mail: sadol1982@gmail.com

Hello sadol1982,

We have checked the invoice ID and email account, the status of this order is successful on MFC system. The situation you have met is due to a payment agency confirmation delayed. Can you enjoy MFC normally now?  If you still have the problem with order or account, please feel free to contact us.
Thanks for your support.

MFC service

 
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