Need help with payment.

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skydemon
Account not Activated

01-04-2025, 09:16 AM

Hi, I want to renew my subscription, but with multiple tries, my payment just keep failing, I'm not sure why, but it could be the address section I filled wrong?, as it's confusing because I've never seen "neighborhood" section before, but if I leave it blank, it will not allow to continue, and first "full address" box is with street number or not? if is with street number, then what is 2nd "number" box is for? Please help.

Edited 01-04-2025, 09:22 AM by skydemon.

skydemon

01-04-2025, 09:16 AM #1

Danny211210
Junior Member

01-17-2025, 10:19 PM

Hi. Did you ever find a fix for this?

Danny211210

01-17-2025, 10:19 PM #2

Hi. Did you ever find a fix for this?

GThreepwood
Account not Activated

01-18-2025, 08:13 PM

I hope I'm wrong but it appears MFC has made it impossible to buy the service. The Zip code even for countries that don't use zip codes and its been made vague as possible with no info on how to fill it in. I think we might be seeing the end of MFC.

GThreepwood

01-18-2025, 08:13 PM #3

diver51031
Junior Member

01-25-2025, 09:32 PM

I have the same issue

diver51031

01-25-2025, 09:32 PM #4

I have the same issue

bmclpm7
Long time My Family Cinema user

01-25-2025, 09:40 PM

I have the same thing. The My Family Cinema customer service idiots don't reply back to you.
They are #1idiots in the whole world.

(01-04-2025, 09:16 AM)skydemon Hi, I want to renew my subscription, but with multiple tries, my payment just keep failing, I'm not sure why, but it could be the address section I filled wrong?, as it's confusing because I've never seen "neighborhood" section before, but if I leave it blank, it will not allow to continue, and first "full address" box is with street number or not? if is with street number, then what is 2nd "number" box is for? Please help.

I have the same thing. The My Family Cinema customer service idiots don't reply back to you.
They are #1idiots in the whole world.

Edited 01-25-2025, 09:44 PM by bmclpm7.

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bmclpm7

01-25-2025, 09:40 PM #5

I have the same thing. The My Family Cinema customer service idiots don't reply back to you.
They are #1idiots in the whole world.

(01-04-2025, 09:16 AM)skydemon Hi, I want to renew my subscription, but with multiple tries, my payment just keep failing, I'm not sure why, but it could be the address section I filled wrong?, as it's confusing because I've never seen "neighborhood" section before, but if I leave it blank, it will not allow to continue, and first "full address" box is with street number or not? if is with street number, then what is 2nd "number" box is for? Please help.

I have the same thing. The My Family Cinema customer service idiots don't reply back to you.
They are #1idiots in the whole world.

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