My Family Cinema Support Forum Support General Support My family account unlinked

My family account unlinked

My family account unlinked

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thiagoapbarbosa
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08-10-2024, 09:01 PM
#1
I renewed my MyFamily account without linking my personal email to the account that came with the TV Box. The account was unlinked from the device and I don't know the data to access it again. I've already contacted support via the form but no one has responded. Does anyone know how I can get my account back?

I have already provided the payment details for the renewal but have not received any feedback from support.
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thiagoapbarbosa
08-10-2024, 09:01 PM #1

I renewed my MyFamily account without linking my personal email to the account that came with the TV Box. The account was unlinked from the device and I don't know the data to access it again. I've already contacted support via the form but no one has responded. Does anyone know how I can get my account back?

I have already provided the payment details for the renewal but have not received any feedback from support.

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thiagoapbarbosa
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08-12-2024, 11:59 AM
#2
Anyone can help?
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thiagoapbarbosa
08-12-2024, 11:59 AM #2

Anyone can help?

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