My Family Cinema Support Forum Support General Support Videos Are Not Connected

Videos Are Not Connected

Videos Are Not Connected

 
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asyadiqin
Junior Member
6
04-30-2018, 09:44 AM
#1
Hi. I just signed up with MFC's subscription and everything seems to be activated by the MFC Support team. However, all the movies/videos are showing up as not connected. What am I missing here?

In my previous box, everything works out of the box, so there is nothing for me to do. This is a new box and I had to manually install the app, then get them to add my MAC address so that it can be linked to my subscription package. However, none of the videos are connected, so I cannot view any movies. Can anyone help me? Thanks.
asyadiqin
04-30-2018, 09:44 AM #1

Hi. I just signed up with MFC's subscription and everything seems to be activated by the MFC Support team. However, all the movies/videos are showing up as not connected. What am I missing here?

In my previous box, everything works out of the box, so there is nothing for me to do. This is a new box and I had to manually install the app, then get them to add my MAC address so that it can be linked to my subscription package. However, none of the videos are connected, so I cannot view any movies. Can anyone help me? Thanks.

ruby9017
Junior Member
5
05-03-2018, 01:30 AM
#2
(04-30-2018, 09:44 AM)asyadiqin Hi. I just signed up with MFC's subscription and everything seems to be activated by the MFC Support team. However, all the movies/videos are showing up as not connected. What am I missing here?

In my previous box, everything works out of the box, so there is nothing for me to do. This is a new box and I had to manually install the app, then get them to add my MAC address so that it can be linked to my subscription package. However, none of the videos are connected, so I cannot view any movies. Can anyone help me? Thanks.

you can try the way like this link: https://www.youtube.com/watch?v=MVV6qocKPk4

i found it on google, hope it can help you Cool
ruby9017
05-03-2018, 01:30 AM #2

(04-30-2018, 09:44 AM)asyadiqin Hi. I just signed up with MFC's subscription and everything seems to be activated by the MFC Support team. However, all the movies/videos are showing up as not connected. What am I missing here?

In my previous box, everything works out of the box, so there is nothing for me to do. This is a new box and I had to manually install the app, then get them to add my MAC address so that it can be linked to my subscription package. However, none of the videos are connected, so I cannot view any movies. Can anyone help me? Thanks.

you can try the way like this link: https://www.youtube.com/watch?v=MVV6qocKPk4

i found it on google, hope it can help you Cool

asyadiqin
Junior Member
6
05-03-2018, 02:35 AM
#3
(05-03-2018, 01:30 AM)ruby9017
(04-30-2018, 09:44 AM)asyadiqin Hi. I just signed up with MFC's subscription and everything seems to be activated by the MFC Support team. However, all the movies/videos are showing up as not connected. What am I missing here?

In my previous box, everything works out of the box, so there is nothing for me to do. This is a new box and I had to manually install the app, then get them to add my MAC address so that it can be linked to my subscription package. However, none of the videos are connected, so I cannot view any movies. Can anyone help me? Thanks.

you can try the way like this link: https://www.youtube.com/watch?v=MVV6qocKPk4

i found it on google, hope it can help you Cool

Thank you. Works like a charm
asyadiqin
05-03-2018, 02:35 AM #3

(05-03-2018, 01:30 AM)ruby9017
(04-30-2018, 09:44 AM)asyadiqin Hi. I just signed up with MFC's subscription and everything seems to be activated by the MFC Support team. However, all the movies/videos are showing up as not connected. What am I missing here?

In my previous box, everything works out of the box, so there is nothing for me to do. This is a new box and I had to manually install the app, then get them to add my MAC address so that it can be linked to my subscription package. However, none of the videos are connected, so I cannot view any movies. Can anyone help me? Thanks.

you can try the way like this link: https://www.youtube.com/watch?v=MVV6qocKPk4

i found it on google, hope it can help you Cool

Thank you. Works like a charm

 
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