Bought license

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Bought license

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Matheus
Junior Member

01-22-2018, 08:51 PM

Hello,
I bought a yearly license for the app and already had the app on my box. I was trying to start the app and it always presents me the red message " can't register. User does not exist. (4-350). Click here to recheck."
Unfortunately, my father deleted the app. So I need a way to re-download and also how to register with my license.

Thanks

Matheus

01-22-2018, 08:51 PM #1

MFC_service
Administrator

378

01-23-2018, 01:56 AM

(01-22-2018, 08:51 PM)Matheus Hello,
I bought a yearly license for the app and already had the app on my box. I was trying to start the app and it always presents me the red message " can't register. User does not exist. (4-350). Click here to recheck."
Unfortunately, my father deleted the app. So I need a way to re-download and also how to register with my license.

Thanks

Hi，Matheus
Can you tell us your device mac address by email（mfc@vmfc.io）？
Let us check the status of your device.

MFC Service

MFC_service

01-23-2018, 01:56 AM #2

(01-22-2018, 08:51 PM)Matheus Hello,
I bought a yearly license for the app and already had the app on my box. I was trying to start the app and it always presents me the red message " can't register. User does not exist. (4-350). Click here to recheck."
Unfortunately, my father deleted the app. So I need a way to re-download and also how to register with my license.

Thanks

Hi，Matheus
Can you tell us your device mac address by email（mfc@vmfc.io）？
Let us check the status of your device.

MFC Service

napoli78
Junior Member

04-04-2018, 11:49 AM

Olá
eu usei o aplicativo e já tive o aplicativo na minha caixa. Eu estava tentando iniciar o aplicativo e sempre me apresenta uma mensagem em vermelho "não pode se registrar. O usuário não existe. (4-350). Clique aqui para verificar novamente."
Infelizmente, meu pai deletou o aplicativo. Então eu preciso de uma maneira de baixar e também de me registrar na minha licença.

obrigado

napoli78

04-04-2018, 11:49 AM #3

Theo Palvi
Junior Member

04-04-2018, 08:38 PM

Hi MFC service.

Thanks for not replying to my question about the same matter. I've sended you guys 2 messages previously but you came back Matheus query that was after mine, realy now Angry

. not even a simple response back

Theo Palvi

04-04-2018, 08:38 PM #4

Hi MFC service.

Thanks for not replying to my question about the same matter. I've sended you guys 2 messages previously but you came back Matheus query that was after mine, realy now Angry . not even a simple response back

MFC_service
Administrator

378

04-09-2018, 05:34 AM

(04-04-2018, 11:49 AM)napoli78 Olá
eu usei o aplicativo e já tive o aplicativo na minha caixa. Eu estava tentando iniciar o aplicativo e sempre me apresenta uma mensagem em vermelho "não pode se registrar. O usuário não existe. (4-350). Clique aqui para verificar novamente."
Infelizmente, meu pai deletou o aplicativo. Então eu preciso de uma maneira de baixar e também de me registrar na minha licença.

obrigado

Hi，napoli78
You could also send your device mac address by email (mfc@vmfc.io)
and we will check the status of your device.

MFC Service

MFC_service

04-09-2018, 05:34 AM #5

(04-04-2018, 11:49 AM)napoli78 Olá
eu usei o aplicativo e já tive o aplicativo na minha caixa. Eu estava tentando iniciar o aplicativo e sempre me apresenta uma mensagem em vermelho "não pode se registrar. O usuário não existe. (4-350). Clique aqui para verificar novamente."
Infelizmente, meu pai deletou o aplicativo. Então eu preciso de uma maneira de baixar e também de me registrar na minha licença.

obrigado

Hi，napoli78
You could also send your device mac address by email (mfc@vmfc.io)
and we will check the status of your device.

MFC Service

xizhang
Posting Freak

53,145

10-05-2024, 08:27 PM

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xizhang

10-05-2024, 08:27 PM #6

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