My Family Cinema Support Forum Support General Support No connected videos

No connected videos

No connected videos

 
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Graecia
Junior Member
1
06-21-2019, 02:14 PM
#1
i just purchased a 1 yr account
But i see no connected videos on my mfc
Is there something i should do topo watch any content
Graecia
06-21-2019, 02:14 PM #1

i just purchased a 1 yr account
But i see no connected videos on my mfc
Is there something i should do topo watch any content

MFC_service
Administrator
378
06-25-2019, 06:53 AM
#2
(06-21-2019, 02:14 PM)Graecia i just purchased a 1 yr account
But i see no connected videos on my mfc
Is there something i should do topo watch any content

Hi Graecia,

Thank you so much for purchasing our MFC service.

MyFamilyCinema is a platform for playing videos from your cloud and providing public movies&series information. So we don't provide any media content.

"Not connected" means there is no cloud resource connected to your MFC account or videos named by Non-MFC standard on your cloud.

You can import your resource from your cloud by following the guidance below:

How to connect your cloud account: https://www.myfamilycinema.com/en/how-to-add-your-cloud/
How to rename your cloud media files: https://www.myfamilycinema.com/en/how-to-rename-your-cloud-media-files/

Please feel free to contact us if you still have doubt or question about MFC's service.

Thanks for your support!

MFC Service.
MFC_service
06-25-2019, 06:53 AM #2

(06-21-2019, 02:14 PM)Graecia i just purchased a 1 yr account
But i see no connected videos on my mfc
Is there something i should do topo watch any content

Hi Graecia,

Thank you so much for purchasing our MFC service.

MyFamilyCinema is a platform for playing videos from your cloud and providing public movies&series information. So we don't provide any media content.

"Not connected" means there is no cloud resource connected to your MFC account or videos named by Non-MFC standard on your cloud.

You can import your resource from your cloud by following the guidance below:

How to connect your cloud account: https://www.myfamilycinema.com/en/how-to-add-your-cloud/
How to rename your cloud media files: https://www.myfamilycinema.com/en/how-to-rename-your-cloud-media-files/

Please feel free to contact us if you still have doubt or question about MFC's service.

Thanks for your support!

MFC Service.

 
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