My Family Cinema Support Forum Support General Support Unistalled APP

Unistalled APP

Unistalled APP

 
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jdolci
Junior Member
1
04-16-2018, 08:18 PM
#1
hey there.. First sorrry if i did some grammar error, English is not my first language.

I have a MXQ Pro  4K Tv box with the My Family Cinema pre installed.
Yesterday, sunday, with a lot of time to spend I decided to clean up some old and not used apps to save some memory space.
Don't know how exactly but I guess I did something wrong and unistalll MFC from my device Confused
Well, I thought, just need to find the app in Google Play and reinstalll it. But then I found out that the app is not available for users anymore just partners.
What do I do now? Need to take the device to the store that i bought it?
There some way to restore to default factory and then MFC app will get installed again?

Well, at least I learned a lesson.. Dont mess with something you don't know how to works. Big Grin
jdolci
04-16-2018, 08:18 PM #1

hey there.. First sorrry if i did some grammar error, English is not my first language.

I have a MXQ Pro  4K Tv box with the My Family Cinema pre installed.
Yesterday, sunday, with a lot of time to spend I decided to clean up some old and not used apps to save some memory space.
Don't know how exactly but I guess I did something wrong and unistalll MFC from my device Confused
Well, I thought, just need to find the app in Google Play and reinstalll it. But then I found out that the app is not available for users anymore just partners.
What do I do now? Need to take the device to the store that i bought it?
There some way to restore to default factory and then MFC app will get installed again?

Well, at least I learned a lesson.. Dont mess with something you don't know how to works. Big Grin

MFC_service
Administrator
379
04-17-2018, 02:21 AM
#2
Hi jdolci,
You are right, we didn't publish the download link for public users now. For your case, if your box pre-installed the MFC app, you can reset your box to get it back. If not, you can send your mac address of your device by email(mfc@vmfc.io) and describe the problem you're having, we will help you to solve the problem.

MFC service

(Você está certo, nós não publicamos o link de download para usuários públicos agora. Para seu caso, se sua caixa pré-instalado o aplicativo MFC, você pode redefinir sua caixa para get-lo de volta. Se não, você pode emitir seu endereço do Mac de seu dispositivo por email(MFC@vmfc.io) e descrever o problema que você está tendo, nós ajudá-lo-emos a resolver o problema.)
MFC_service
04-17-2018, 02:21 AM #2

Hi jdolci,
You are right, we didn't publish the download link for public users now. For your case, if your box pre-installed the MFC app, you can reset your box to get it back. If not, you can send your mac address of your device by email(mfc@vmfc.io) and describe the problem you're having, we will help you to solve the problem.

MFC service

(Você está certo, nós não publicamos o link de download para usuários públicos agora. Para seu caso, se sua caixa pré-instalado o aplicativo MFC, você pode redefinir sua caixa para get-lo de volta. Se não, você pode emitir seu endereço do Mac de seu dispositivo por email(MFC@vmfc.io) e descrever o problema que você está tendo, nós ajudá-lo-emos a resolver o problema.)

asyadiqin
Junior Member
6
04-26-2018, 10:45 AM
#3
(04-16-2018, 08:18 PM)jdolci hey there.. First sorrry if i did some grammar error, English is not my first language.

I have a MXQ Pro  4K Tv box with the My Family Cinema pre installed.
Yesterday, sunday, with a lot of time to spend I decided to clean up some old and not used apps to save some memory space.
Don't know how exactly but I guess I did something wrong and unistalll MFC from my device Confused
Well, I thought, just need to find the app in Google Play and reinstalll it. But then I found out that the app is not available for users anymore just partners.
What do I do now? Need to take the device to the store that i bought it?
There some way to restore to default factory and then MFC app will get installed again?

Well, at least I learned a lesson.. Dont mess with something you don't know how to works. Big Grin

Hello. Can you tell me the exact make and model of your Android TV box as I want to buy a new one to replace my old android TV box. Thank you
asyadiqin
04-26-2018, 10:45 AM #3

(04-16-2018, 08:18 PM)jdolci hey there.. First sorrry if i did some grammar error, English is not my first language.

I have a MXQ Pro  4K Tv box with the My Family Cinema pre installed.
Yesterday, sunday, with a lot of time to spend I decided to clean up some old and not used apps to save some memory space.
Don't know how exactly but I guess I did something wrong and unistalll MFC from my device Confused
Well, I thought, just need to find the app in Google Play and reinstalll it. But then I found out that the app is not available for users anymore just partners.
What do I do now? Need to take the device to the store that i bought it?
There some way to restore to default factory and then MFC app will get installed again?

Well, at least I learned a lesson.. Dont mess with something you don't know how to works. Big Grin

Hello. Can you tell me the exact make and model of your Android TV box as I want to buy a new one to replace my old android TV box. Thank you

 
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