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+--- Forum: General Support (https://myfamilycinema.help/forumdisplay.php?fid=4)
+--- Thread: Cannot View Trailers (/showthread.php?tid=444)
Cannot View Trailers - asyadiqin - 04-26-2020
Hi. I have been a customer for almost 2 years and every thing works fine. However, in past month or so, I am noticing that I am unable to view any trailers. I can seem the links for the trailers but whenever I clicked on them, I always get a message:
"An unknown error has occurred. Please try again"
Is anyone else having the same problem? Any idea how I can resolve this? Thanks.
RE: Cannot View Trailers - MFC_service - 06-09-2020
(04-26-2020, 05:59 AM)asyadiqin Hi. I have been a customer for almost 2 years and every thing works fine. However, in past month or so, I am noticing that I am unable to view any trailers. I can seem the links for the trailers but whenever I clicked on them, I always get a message:
"An unknown error has occurred. Please try again"
Is anyone else having the same problem? Any idea how I can resolve this? Thanks.
Dear User:
Thank you so much for the feedback.
To help you better, please send your problem with your registered email or TV box MAC number to our support email support@myfamilycinema.com.
Thank you!
RE: Cannot View Trailers - Hobnobn - 09-28-2022
I am not receiving the message, but have a problem with the trailers buffering constantly. I have a download speed of 300mps.
RE: Cannot View Trailers - xizhang - 11-08-2024
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