(07-11-2019, 12:13 AM)peejay7271 I'm running 1.9.5 on a Shield. The app tells me to update to 1.9.6, but every time I try, the Shield freezes up. Anyone else had a similar issue or know of a "fix" ?

(07-11-2019, 03:28 AM)MFC_service

(07-11-2019, 12:13 AM)peejay7271 I'm running 1.9.5 on a Shield. The app tells me to update to 1.9.6, but every time I try, the Shield freezes up. Anyone else had a similar issue or know of a "fix" ?

Hi peejay7271,

Thank you so much for choosing MyFamilyCinema.

You MFC cannot be upgrade to 1.9.6, but Does MFC 1.9.5 run normally on your Shield TV box?

Could you send me your M.A.C address and your account name? by private message. We will study this case Asap.

MFC Service.