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New subscriber...Paid but not working? Help anyone? - Printable Version

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New subscriber...Paid but not working? Help anyone? - Spaceghost77475 - 10-28-2018

Hello,

 I am new to this service, I paid for a year service today and it show I have 364 days left and payment received, but when I try to use the service..I keep getting ...Your service expired, pick a plan.....
I have already reset the box, tried to clear cache..Not sue how you do that...and still no service...

What is the next step to fix this problem?
Thxs
Ghost Angry Angry

How do you clear the cache on this app?

Thxs
Ghost


RE: New subscriber...Paid but not working? Help anyone? - MFC_service - 10-30-2018

(10-28-2018, 05:18 PM)Spaceghost77475 Hello,

 I am new to this service, I paid for a year service today and it show I have 364 days left and payment received, but when I try to use the service..I keep getting ...Your service expired, pick a plan.....
I have already reset the box, tried to clear cache..Not sue how you do that...and still no service...

What is the next step to fix this problem?
Thxs
Ghost Angry Angry

How do you clear the cache on this app?

Thxs
Ghost
Hello Spaceghost77475
Please try to correct the date information of your box. By clicking the Settings>date to correct it to the right date and install ClockSync from appstore.